Cozy living room with a beige sofa, chunky knit blanket, and pillows, lit by candles and a fireplace, creating a warm ambiance.

Terms of Use &Policies

  • Effective Date: June 2026

    Welcome to Rina Felix. By accessing or using this website, you agree to the following Terms of Use.

    1. Intellectual Property

    All content on this website, including text, graphics, logos, book content, illustrations, downloads, and branding, is the property of Rina Felix unless otherwise stated and is protected by copyright and intellectual property laws.

    You may not reproduce, distribute, modify, or republish any content without prior written permission.

    2. Website Use

    You agree to use this website for lawful purposes only. You may not use this site in any way that could damage, disable, or impair the website or interfere with another user’s experience.

    3. Purchases and Digital Products

    Any products, books, downloads, or digital resources purchased through this website are for personal use only unless otherwise specified.

    4. Limitation of Liability

    Rina Felix is not liable for any damages arising from the use of this website or its content.

    5. External Links

    This website may contain links to third-party websites. Rina Felix is not responsible for the content or privacy practices of external websites.

    6. Changes to Terms

    We reserve the right to update these Terms of Use at any time without prior notice.

    7. Contact

    For questions regarding these Terms, please ‘click here’.

  • Effective Date: June 2026

    Rina Felix respects your privacy and is committed to protecting your personal information.

    1. Information We Collect

    We may collect:

    • Name

    • Email address

    • Billing and shipping information

    • Website usage data

    • Information voluntarily submitted through forms

    2. How We Use Information

    We use your information to:

    • Process purchases

    • Respond to inquiries

    • Improve website functionality

    • Send updates, newsletters, or promotional emails

    3. Cookies

    This website may use cookies and analytics tools to improve user experience and monitor website performance. For more information, please see our ‘Cookies Policy.’

    4. Third-Party Services

    We may use trusted third-party services such as payment processors, email marketing providers, or analytics platforms.

    5. Data Security

    We take reasonable steps to protect your personal information but cannot guarantee absolute security.

    6. Your Rights

    You may request access to, correction of, or deletion of your personal information by contacting us.

    7. Contact

    For privacy-related questions, please, click here.

  • Effective Date: June 2026

    Rina Felix uses cookies to improve your browsing experience and analyse website traffic.

    What Are Cookies?

    Cookies are small text files stored on your device when you visit a website.

    How We Use Cookies

    We may use cookies to:

    • Remember preferences

    • Analyse website traffic

    • Improve functionality

    • Support marketing efforts

    Managing Cookies

    You can control or disable cookies through your browser settings.

  • Effective Date: June 2026

    Shipping

    Orders are processed within 5–10 business days unless otherwise stated.

    Shipping time: Domestic shipping usually takes 3–7 business days. International shipping can take 2–4 weeks.

    Once your order has shipped, you will receive a confirmation email with tracking information where available.

    Shipping fees are calculated at checkout, based on the weight, packing and handling of the products.

    Shipping times may vary depending on your location and carrier delays outside of our control.

    Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

    For urgent shipping, please use the ‘Contact Us Page’ with your Full Name, Address and Order number - we will try our best to accommodate such requests.

  • Effective Date: June 2026

    Refunds & Returns

    Due to the nature of our products, all sales are final.

    I do not accept returns or offer refunds for change of mind.

    If your order arrives damaged or defective, please contact me within 7 days of delivery with:

    • Your full name

    • Your full address

    • your order number

    • photos of the damaged item and packaging

    Once reviewed, I may offer:

    • a replacement

    • store credit

    • or a refund at my discretion

    Please get in contact via the ‘Contact Us Page’.